Return & Refund Policy

100-day money-back guarantee

You have 100 days after receiving your order to ask us for a refund if you are not satisfied with your garland.

How to make a request

Write to us through our Contact page with your order number. We'll reply with the return instructions.

Conditions

• The request must be made within 100 days of delivery.
• Items must be returned in reasonable condition, with all the pieces received (including the free gifts).
• Return shipping costs are paid by the customer.
• Once the return is received and checked, the refund is issued to the original payment method, minus the return shipping costs.

Damaged or incorrect item

If your order arrives damaged or does not match what you ordered, contact us as soon as you receive it, with a photo: we'll fix it at no cost to you. In that case, you are not charged any return or reshipping fees.